BMW Group Malaysia introduced a new aftersales programme to further enhance the Premium Ownership Experience for owners of BMW Premium Selection (BPS) vehicles in Malaysia. The all-new BPS Worry-Free Package will offer customers new warranty and service extension packages for greater peace of mind in their ownership journey.
Hans de Visser, Managing Director of BMW Group Malaysia said, “For us at BMW Group Malaysia, our customers deserve nothing short of excellence when it comes to ownership and experience of our products, and it is our utmost priority to meet and exceed their expectations. The new comprehensive BMW Premium Selection programmes aim to redefine peace-of-mind for our loyal customers through unparalleled value and satisfaction in their ownership journey. This sets a new standard in the luxury used car market and is a testament to our continuous pursuit in delivering the very best of Sheer Driving Pleasure across our entire portfolio.”
The new Extended Warranty Programme (EWP) – underwritten by Allianz General Insurance (Malaysia) Bhd, offers customers an additional two-year limited warranty coverage on top of the existing five-year warranty for greater peace-of-mind in their ownership journey. Starting September 2023, customers now have the option to purchase a comprehensive two-year warranty package – instead of the standard one-year package – and are required to service their vehicle only at local BMW Authorised Dealerships to maintain the validity of the EWP. Customers can also refer the package pricing by model variant by visiting authorised BMW Premium Selection dealerships.
With the optional BMW Service Inclusive (BSI) package offered by BMW Malaysia, customers can enjoy an additional year of quality servicing for their sixth and seventh year of vehicle ownership, fostering confidence that their BMW Certified Used Car will continue to be cared for by expert BMW technicians with pricing starting from RM 5,300.
To further elevate customer journey, an upcoming website enhancement for the BMW Premium Selection official site will be available later this year at https://www.bmwpremiumselection.com.my/ with a new minimalist appearance. The enhancement will bring with it more interactive and educational materials, including information on owning Certified Used BEVs and a dedicated BEV classified, to better guide customers on their decision-making journey.